Industry Online Support

Industry Online Support for PC

Game Info

With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.

The app supports you, for example, in the following fields:

• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system

It also provides you with access to the Technical Forum and to further entries created for you by our experts:

• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others

The main functions at a glance:

• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.

More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:

https://support.industry.siemens.com/cs/ww/en/sc/2067


To be able to use all features as usual, you need authorizations for the app. The authorizations will only be used when you make use of the function.
These are the functions and the authorizations required for them.

Identity:
To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).

Read contacts:
To add a Siemens Contact Person to your own contacts.

Location:
To calculate a route to a Siemens Contact Person.

Photos/media/files:
Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.

Camera:
To scan a product code or attach an image to a support request.

WLAN connection information:
For web services data

How to Download and Play Industry Online Support on PC

  • 1
    Download and install LDPlayer X on your PC.
  • 2
    Enter and search for Industry Online Support in the search bar at the top left corner.
  • 3
    Click on "Install" to download Industry Online Support automatically.
  • 4
    Once the installation is completed, click on "Open".
  • 5
    The game will be launched in LDPlayer automatically. Enjoy!
  • 6
    You can also click on the game icon of Industry Online Support in LDPlayer homepage to start playing.

Advantages of Playing Industry Online Support on PC with LDPlayer X

Wider Screen

The larger PC screen allows you to capture clearer visual details in Industry Online Support.

Customized Control

Play games with mouse, keyboard & controller with your own customized setting, guaranteeing a gaming experience for Industry Online Support comparable to actual PC gaming.

Multi-instance & Synchronizer

Log in to multiple game accounts or play multiple games at the same time. A great time saver for rerolling.

Higher FPS

With more realistic and smooth visual effect, and more coherent action, visual experience and the sense of immersion for Industry Online Support is greatly optimized.

Game Assistant

Use scripts to simplify complex task processes and complete tasks automatically. Enjoy your game with ease.

Video Record

Record highlights or operation processes in Industry Online Support to share with your friends.

Computer Configuration for Industry Online Support PC Version

Configuration
Recommended Configuration
Minimum requirement
System

System

Win10 64-bit or higher, including OpenGL 4.x

System

Win7 / Win8 / Win8.1 / Win10
CPU

CPU

8th Gen Intel Core i3-8100 4-core or higher, with VT enabled

CPU

Intel or AMD CPU Processor x86 / x86_64, with VT enabled
GPU

GPU

NVIDIA GeForce GTX1050 Ti 2GB or higher

GPU

Windows DirectX 11 / OpenGL 4.0 Graphics Driver
Memory

Memory

8GB or more

Memory

At least 2GB RAM
Storage

Storage

10GB or more available space for installation disk, 2GB or more available space for system disk

Storage

At least 1GB available memory

Industry Online Support - FAQ

Q: Is LDPlayer X safe for players?

LDPlayer X respects player privacy and prioritizes the protection of user personal information. Feel free to use it and indulge in the joy of gaming without worry. Using LDPlayer to play Industry Online Support for pc, you don't have to worry about any privacy violations.

Q: Can I play Industry Online Support on PC?

Industry Online Support is a/an Business game developed by Siemens AG. With LDPlayer X, the best gaming platform on PC, you can play Industry Online Support on PC with a gaming experience comparable to actual PC gaming.

Q: Why is LDPlayer X the best platform to play Industry Online Support on PC?

LDPlayer X, as a one-stop mobile gaming platform owned by LDPlayer, meets all your needs for playing mobile games on your PC:
The powerful built-in Android emulator lets you immerse yourself in every small detail of the game.
Additionally, it allows you to simply play numerous popular games in your browser, such as Brawl Stars and Roblox.
You can also enjoy the best top-up discount for popular games on LDShop.

LDPlayerX - Your one-stop mobile gaming platform on PC

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